Unfortunately it is possible that you do not like a product, you have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately € 5 per package, for the exact rates consult the website of your carrier. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in the original condition and packaging will be returned to the entrepreneur. To make use of this right, you can contact us at firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
Pay attention! Keep in mind that personalized items can not be taken back. All personalized items are made especially for you after you have placed an order. The right of withdrawal therefore does not apply. The sale is final after successful payment. But if something does not go according to your wishes, you can always contact me via email@example.com
Our return address:
World of Mina
Peralta street 45
First fill in our return form and forward this to firstname.lastname@example.org
You can deliver the parcel at a postal point in the neighborhood or at your post office (more information about a post office / post office in the neighborhood can be found at http://www.bpost.be/site/nl/zoek-bpost-uw- neighborhood ).
The return form can be found here: retourformulier-worldofmina.docx
Wrong size? You can exchange by doing the following:
Have you bought the wrong size and would you like to exchange the product? Please report this within 14 days! First send an e-mail to email@example.com with the details of the article you wish to exchange. If this is in stock we will confirm the request and exchange the product with you.
The shipping costs for the exchange are for own account.