Privacy policy

This page was last modified on 03/08/2018.

We are aware that you have confidence in us. We therefore see it as our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this data and how we improve your user experience. This way you understand exactly how we work.

World of Mina respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

This Privacy Policy describes what information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.

 

If you have any questions about our privacy policy, please contact us, you will find the contact details at the end of our privacy policy.

Our use of collected data:

Webshop software

Our webshop has been developed with software from Lightspeed. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures based on the agreement we have made with them. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored.

Lightspeed reserves the right to share collected data within its own concern in order to further improve the service.

 

Web hosting

We take web hosting and e-mail services from Neostrada. Neostrada processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Neostrada has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Neostrada is obliged to maintain secrecy on the basis of the agreement.

 

E-mail and mailing lists

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for your own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. You will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it clear whether e-mails are opened and read. MailChimp reserves the right to use your data for the further improvement of the services and to share information with third parties.

We use the services of Neostrada for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent abuse, loss and corruption of your and our data as much as possible. Neostrada has no access to our mailbox and we treat all our email traffic confidentially.

 

Payment processors

We use the Mollie platform to handle a (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to

to further improve services and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.

Reviews


We collect reviews via the platform of WebwinkelKeur. If you leave a review via WebwinkelKeur then you are you are required to enter a name and e-mail address. WebwinkelKeur will share this information with us so that we can use the to link your review to your order. WebwinkelKeur also publishes your name on your own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. She use this data only for the purpose of inviting you to leave a review. WebwinkelKeur has appropriate technical and organizational measures taken to protect your personal data.
WebwinkelKeur reserves the right to use third parties for the provision of services
switching, for this we have given permission to WebwinkelKeur. All the above mentioned guarantees with regarding the protection of your personal data also apply to the components of the
services for which WebwinkelKeur engages third parties.

Shipping and logistics

MyParcel & Bpost

If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with Myparcel. Myparcel uses this information only for the purpose of executing the agreement. In case Myparcel engages subcontractors, Myparcel also makes your data available to these parties.

Cookies

We collect data for research in order to better understand our customers so that we can tailor our services to this.This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site . The information generated by the cookie about your use of the website can be transferred to secure servers of World of Mina or those of a third party. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services relating to website activity and internet usage.

Goals

We do not collect or use information for purposes other than the purposes described in this Privacy Policy unless we have obtained your permission in advance.

The information is not shared with third parties. In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data. Changes This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

Choices for personal data

We offer all visitors the opportunity to view, change or delete all personal information that has been provided to us at the moment.

Adjusting / unsubscribing communication

If you want to change your data or to get yourself from our files, you can contact us. See contact information below.

Disable cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Questions and feedback

We regularly check whether we comply with this privacy policy.

If you have any questions about this privacy policy, please contact us:

World of Mina

tav. Sara Van Ransbeeck

Peraltastraat 45, 8000 Bruges

+ 32 472697849

info@worldofmina.be

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